Terms of Service

1. Advisory and Coaching Services Only — Not a Licensed Practice

ALL services provided by The Doctor Consultants (A&M Healthcare Coordination, LLC) are strictly advisory and coaching in nature. We are a business consulting and coaching firm. We are not a law firm, medical practice, accounting firm, licensed financial advisory firm, or any other form of licensed professional services provider.

Nothing communicated by us — verbally, in writing, via email, in reports, in presentations, in strategy calls, in deliverables, or through any other medium — constitutes, or shall be construed as, legal advice, medical advice, clinical guidance, financial advice, accounting advice, tax advice, or any other regulated professional service. No communication from us creates an attorney-client, physician-patient, accountant-client, or any other licensed professional relationship of any kind.

You are solely responsible for consulting with appropriately licensed and qualified professionals — including but not limited to licensed attorneys, certified public accountants, licensed healthcare attorneys, compliance officers, and licensed healthcare providers — before making any significant business, legal, clinical, regulatory, or financial decisions. We expressly disclaim any liability arising from your reliance on our advisory or coaching services in lieu of obtaining appropriate licensed professional counsel.

We do not manage, operate, direct, supervise, control, or co-own any healthcare practice, medspa, dental office, ambulatory surgery center, or other business entity on behalf of any client. We are at all times an independent contractor providing advisory and coaching services only. Nothing in these Terms or in any service agreement, proposal, statement of work, or communication shall be construed to create an employment relationship, partnership, joint venture, agency relationship, or fiduciary duty between us and you.

2. No Guarantee of Results — Results May Vary

We make no representations, warranties, or guarantees — express or implied — regarding any specific outcomes, revenue targets, growth projections, patient volume increases, accreditation approvals, regulatory outcomes, profitability, or results of any kind.

All consulting, strategy, operational, marketing, and advisory services are offered on a best-efforts, as-is basis. Results achieved by any client are not guaranteed and will vary materially based on a wide range of factors entirely outside our control, including but not limited to:

• Geographic location and local market conditions — competition, demographics, payer mix, and regional demand vary significantly by market and directly affect outcomes.
• Client effort, implementation, and follow-through — the degree to which a client implements, executes, and sustains recommended strategies is the single greatest determinant of results. Advisory guidance alone does not produce outcomes; consistent action by the client does.
• Staffing, leadership, and team execution — the quality, consistency, and capability of the client's team directly impacts results.
• Regulatory and licensing environment — state-specific regulations, licensing timelines, accreditation body requirements, and compliance obligations vary and are outside our control.
• Economic and market conditions — macroeconomic factors, insurance reimbursement changes, and industry trends may affect practice performance regardless of strategy.
• Client-specific operational factors — existing systems, patient base, facility, technology, and financial position all influence outcomes.
• Timing and external circumstances — results may take time to materialize and may be affected by circumstances beyond either party's control.

Past performance, case studies, client testimonials, revenue figures, or results referenced in our materials, presentations, website, or communications are provided for illustrative purposes only. They do not guarantee, predict, or imply similar results for your practice or business. Any revenue figures, projections, benchmarks, or financial estimates are illustrative examples only and shall not be construed as promises, representations, or warranties of future performance.

Nothing in our services, materials, or communications constitutes a guarantee of any specific result. You acknowledge and agree that you are engaging us for advisory and coaching support only, and that your results depend primarily on your own decisions, actions, and execution.

3. No Professional License — Not Legal, Medical, Financial, or Accounting Advice

The services provided by A&M Healthcare Coordination, LLC do not constitute, and shall not be construed as, legal advice, medical advice, clinical guidance, financial advice, accounting advice, tax advice, or any other form of licensed professional services. The Company is not a law firm, medical practice, accounting firm, or licensed financial advisory firm, and does not hold any professional license authorizing the provision of such services.

You are strongly advised to consult with appropriately licensed and qualified professionals before making any significant business, legal, clinical, regulatory, or financial decisions. The Company expressly disclaims any liability arising from your reliance on our advisory services in lieu of obtaining appropriate licensed professional counsel.

4. Client Responsibilities

• Decision-Making Authority: The Client retains full and sole decision-making authority over their business, practice, and operations at all times. Our recommendations are advisory only; the Client bears full responsibility for any decisions made.
• Regulatory Compliance: The Client is solely responsible for ensuring compliance with all applicable federal, state, and local laws, regulations, rules, and licensing requirements, including HIPAA, state medical and dental practice acts, corporate practice of medicine doctrines, state medspa regulations, CMS conditions of participation, and applicable accreditation standards.
• Accurate Information: The Client agrees to provide accurate, complete, and timely information necessary for the Company to perform the services.
• Implementation: The Client is solely responsible for the implementation, execution, and outcomes of any recommendations, strategies, or plans provided by the Company.
• Licensing and Credentialing: The Client is solely responsible for obtaining and maintaining all required professional licenses, permits, certifications, and credentials required to operate their business or practice.

5. Pricing and Fee Changes

All fees, pricing, and package rates are subject to change at any time at our sole discretion, with or without prior notice. Current pricing displayed on our website or in any materials is provided for informational purposes only and does not constitute a binding offer. Fees applicable to your engagement are those set forth in your executed service agreement.

We reserve the right to modify, discontinue, or restructure any service offering or pricing tier at any time. Overdue balances may be subject to interest at the rate of 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is lower.

6. Limitation of Liability

To the fullest extent permitted by applicable law, A&M Healthcare Coordination, LLC, its members, managers, officers, employees, agents, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to the use of, or inability to use, our advisory and coaching services, including but not limited to: lost profits, lost revenue, lost business opportunities, loss of goodwill, business interruption, data loss, or any other commercial or economic loss, even if we have been advised of the possibility of such damages.

In no event shall our total aggregate liability to you for any and all claims arising out of or related to our services exceed the total fees actually paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

Because our services are advisory and coaching only, and because results depend on your own implementation and decisions, we shall not be liable for any outcome — positive or negative — resulting from your use of, reliance on, or failure to implement our recommendations. You retain full decision-making authority over your business at all times, and you bear full responsibility for all business decisions made.

7. Indemnification

The Client agrees to indemnify, defend, and hold harmless A&M Healthcare Coordination, LLC and its members, managers, officers, employees, agents, contractors, and affiliates from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) the Client's use of or reliance on the services; (b) the Client's breach of these Terms or any applicable service agreement; (c) the Client's violation of any applicable law, regulation, or third-party right; (d) the Client's business operations, including any regulatory, licensing, or compliance matters; or (e) any claim by a third party arising from the Client's implementation of the Company's recommendations.

8. Confidentiality

Each party acknowledges that in the course of the engagement, it may receive or have access to confidential and proprietary information of the other party. Each party agrees to hold such information in strict confidence, not disclose it to any third party without prior written consent, and use it solely for the purposes of the engagement.

Confidential information does not include information that is or becomes publicly available through no fault of the receiving party, was rightfully known prior to disclosure, is independently developed without use of the disclosing party's information, or is required to be disclosed by law or court order.

9. Intellectual Property

All materials, frameworks, methodologies, templates, tools, processes, reports, presentations, and deliverables created or provided by the Company are and shall remain the sole and exclusive intellectual property of A&M Healthcare Coordination, LLC, unless otherwise expressly agreed in a written service agreement. The Client receives a limited, non-exclusive, non-transferable license to use such materials solely for internal business purposes in connection with the engagement for which they were created.

10. Disclaimer of Warranties

The services are provided "as is" and "as available" without warranty of any kind, express or implied. To the fullest extent permitted by law, the Company expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company does not warrant that the services will meet your requirements, achieve any particular outcome, or that any advice or recommendations provided will be accurate, complete, reliable, or free from error.

11. Governing Law and Dispute Resolution

These Terms of Service and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

The parties agree to attempt to resolve any dispute through good-faith negotiation before initiating formal legal proceedings. Any legal action shall be brought exclusively in the state or federal courts located in Cook County, Illinois, and each party hereby irrevocably consents to the personal jurisdiction and venue of such courts.

12. General Provisions

• Entire Agreement: These Terms, together with any applicable service agreement, constitute the entire agreement between the parties and supersede all prior agreements, representations, and understandings.
• Amendments: We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Continued use of our services following notice of any changes constitutes your acceptance.
• Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: Failure to enforce any right or provision shall not constitute a waiver of such right or provision.
• Force Majeure: Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, pandemic, government action, war, or failure of third-party service providers.
• Assignment: The Client may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Company.

13. Contact Information

For questions, concerns, or notices regarding these Terms of Service, please contact us at: